What Makes us Special

We are not just a most experiential Training Company. We are not just a most creative Communications Agency. We are not just a thoroughly insightful Organizational Culture and Change Management Consultancy. We are not just a most detailed Data Services Organization. We are all of the above… and more.
We are a Marketing Communications Agency with a bird’s eye view on practical results that bring about profitable transformations in an organization. We deliver bespoke solutions that ultimately ensure that our clients have a greater share of the future!

The high point of our training events are our Branded Service Theatre© provided under the title – Dramatic Impact.

Ours is the organization that led several others to form an established presence for Customer Service Practice in Nigeria. As the major sponsors of the Customer Service Practitioners Association (CUSPA) we are thought leaders in the Service Design, Customer Satisfaction Surveys, Customer Service Training and Mystery Shopping.

Our work speaks for us. Our participants’ feedback usually post percentiles of over 85 average in the following headings:

  • Knowledge of Subject Matter
  • Ability to convey knowledge
  • Use of relevant examples

At CentriCULTURE, we believe that achieving Total Customer Experience leads to sustainable profitability.