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Chief Executive Officer

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World’s #1 Consultancy . Works where it matters

Uloma Umeano Profile

Chief Executive Officer, CentriCULTURE

Uloma specializes in helping businesses better serve their customers. She has worked in various markets including Information and Communications Technology (ICT), Financial Services, Marketing and Advertising, Publishing and non-profit systems.
She is an MBA degree holder from the prestigious Lagos Business School (Pan African University) and a Diploma holder from the Institute of Direct Marketing, Middlesex UK. She also brings a lot of drama into her training sessions thanks to a first degree from the University of Nigeria, Nsukka in Dramatic Arts.
She is a Certified NeuroLinguistic Programming (NLP) practitioner and trainer. She is also a Member of the American Board of Neuro-linguistic Programming Bournemouth- Dorset UK
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Do you need my guide/assistance?
or make a call to +234 803 535 1523

It's an overview of my experience
in past 15 years

  • Nov., 2018 -Present

    CentriCULTURE Limited

    Managing Director
  • May 2011 - Present

    President and Founder

    Customer Service Practitioners Association (CUSPA)
  • Jun 2006 - Present

    MD/CEO

    Customer Centricity Limited
  • Sep 2011 - Dec 2011

    Marketing Specialist

    SAP, Lagos, Nigeria
  • Feb 21, 2018

    Marketing Manager

    Microsoft Nigeria/ Ghana
  • 2003 - 2004 ·

    British Council

    Head, Marketing and Communications
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My Experience

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Successful Executed
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Facilitator Extraordinaire

She brings the Theatre into the classroom. As the Chief steerer at CentriCULTURE Limited, she is best known for her engaging and motivating style of training. As a facilitator in the FATE foundation mentee scheme, she has inspired and mentored several budding entrepreneurs in various fields of marketing, events management and various other business ideas. She is also a favorite in FATE foundation’s annual marketing training programs which she’s done for over 15 years.
Education
  • • MBA degree holder from the prestigious Lagos Business School (Pan African University)
  • • Diploma holder from the Institute of Direct Marketing, Middlesex UK.
  • • University of Nigeria, Nsukka in Dramatic Arts.
  • • She is a Certified NeuroLinguistic Programming (NLP) practitioner, trainer and member of the American Board of Neuro-linguistic Programming Bournemouth- Dorset UK

Industry Leadership

Uloma is also the Founding Chairman of Customer Service Practitioners Association – CUSPA. CUSPA is an endorsement agency- a regulatory body that focuses on the establishment and management of quality standards in the practice and administering of Customer Service in Nigeria. It is a predominantly private sector monitoring association set up to extend consumer protection to service-based situations


Author

Most recently, Uloma published Guilty but for Grace (2023), a memoir of sorts, and a faith-based book that addresses her other passion for mentoring young women.

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